It can be quite noisy and sometimes the fan on your Microsoft Surface won’t turn off for some time to cool the internals down ( has written about over heating problems before). This can happen minutes after you closed the cover and expected it to be turned off!Īlso, expect your Surface Pro to take time for the fan to stop.

Often that music will come from a website tab like You Tube. If you don’t know what I’m talking about, watch out for those awkward moments when your surface pro plays music when you expect it to be off or in sleep mode! Note: Sometimes when you close your Surface Type Cover, the sleep mode will take time to activate as it prepares for hibernation, which can make you think it won’t turn off. This is often when people proclaim their “Surface Pro won’t turn off”! You can also shutdown to sleep mode simply by closing your Type Cover if you have one connected. Put Surface Pro to Sleep Mode:Īlternatively, to put your Surface into sleep mode, naturally you want to select ‘Sleep’ instead of shutdown. Only Restart completely turns off your Surface Pro. See if your Surface Pro won’t shutdown using the normal method first. This can be a cause to look out for when your Surface Pro won’t turn off. While you close your files and other apps, be aware to look to see if there is anything strange like an internet browser taking a very long time to respond (some websites use a lot of your PCs memory and power and it doesn’t go well if you have 30 tabs of these open!). Many background backup facilities are on by default but you should not rely on auto save and auto recover for any of your needed files. Make sure there is no Windows update going on (normally there will be signs of this if you have been using your tablet-PC). Normal Shutdown or Power off optionsįirst, make sure your files are saved and programs are shutdown. If not feel free to skip further down this page. If that is you don’t worry, I will cover this first. Some were confused whether it was in sleep mode or turned off. That was because in the workplace I found that raw beginners also were looking for a suitable way to turn off their Surface Pro. This was the prompt I needed because I had also been meaning to write a little guide about how to turn off a Surface Pro normally. There can be other similar sounding issues and one of the solutions below will help with those too. Having said this, on other occasions my Surface Pro has frozen and would not turn it off with the power button. That was just the fan and I was able to help her easily.

I started looking into this when my wide said across the desk, “my surface pro won’t turn off”. Introduction to how to turn off Surface Pro Normally AND if it Won’t Turn Off at all!

Surface pro 3 screen keeps turning off